Statewide Compliance & Outreach Program

SCOP Frequently Asked Questions
SCOP Contact Information and Map
SCOP Resources and Publications
SCOP "How are we doing?" Survey

The Statewide Compliance and Outreach Program (SCOP) focuses on educating businesses, as well as identifying and registering businesses who are actively selling or leasing tangible personal property in California without a seller's permit. SCOP also advises on other State tax and fee permits and licenses a business may need to obtain. In general, the purpose of SCOP is to:

  • Educate business owners regarding their tax responsibilities,
  • Advise business owners when they need a seller's permit,
  • Explain to owners how to report and remit their taxes and fees due,
  • Verify and update CDTFA account information,
  • Review business operations compared to sales and use tax returns filed to provide guidance on proper reporting, and
  • Provide business owners the opportunity to ask questions.

SCOP will monitor the ongoing compliance of newly registered businesses, reduce the number of businesses operating without a valid seller's permit, and enhance the awareness of businesses on the consequences of tax evasion.

SCOP teams located throughout the state will conduct door-to-door visits to all non-residential businesses based on zip code. At each visit, SCOP specialists will:

  • Identify themselves and show identification,
  • Verify the need for and existence of a seller's permit and other required fee permits and licenses,
  • Review license/permit to verify that it is updated with the correct information,
  • Determine if the business is reporting its sales and use taxes properly,
  • Provide information and assistance to the business owner on sales and use tax reporting responsibilities, and
  • Answer owner's questions.

If the SCOP specialists find that a business is reporting its taxes incorrectly, they will advise the business to file amended returns or if the business has overpaid taxes, to file a claim for refund. In some instances, the business may be referred for an audit.

Please note: The filing of an amended return does not prevent further CDTFA activity, such as an audit or refund, for the same period(s) in question.

Our SCOP teams are scheduled* to visit certain zip codes in the near future. Click the county name for details.

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Cities Zip Codes (Click to view map)
Emeryville 94608

Contra Costa
Cities Zip Codes (Click to view map)
Concord 94520
El Cerrito 94530

Cities Zip Codes (Click to view map)
Bakersfield 93305

Cities Zip Codes (Click to view map)
Covina 91724
La Verne 91750
Palmdale 93551
Sherman Oaks 91403
Torrance 90502, 90503, 90505
Van Nuys 91401, 91411
Walnut 91788
West Covina 91792

Cities Zip Codes (Click to view map)
Madera 93638

Cities Zip Codes (Click to view map)
Salinas 93901

Cities Zip Codes (Click to view map)
Santa Ana 92701
Westminster 92683

Cities Zip Codes (Click to view map)
Desert Hot Springs 92240, 92241
Norco 92860
Palm Desert 92260

Cities Zip Codes (Click to view map)
Citrus Heights 95610
Elk Grove 95624

San Bernardino
Cities Zip Codes (Click to view map)
Apple Valley 92307
Hesperia 92344

San Diego
Cities Zip Codes (Click to view map)
El Cajon 92021
La Jolla 92037

San Francisco
Cities Zip Codes (Click to view map)
San Francisco 94104

Santa Clara
Cities Zip Codes (Click to view map)
San Jose 95128
Santa Clara 95050

Cities Zip Codes (Click to view map)
Turlock 95380, 95382

Cities Zip Codes (Click to view map)
Dinuba 93618

Cities Zip Codes (Click to view map)
Simi Valley 93065

*Updated 12/06/17 – Maps are intended to show an approximate area of planned visits.